HOW and WHEN to act in the case of an accident must be perfectly well structured and prepared.
A behavioural method called PIA has been developed to know how and when to act in the case of an accident.
PIA are the initial letters of the words Protect, Inform and Aid, which correspond to the three roles (in that order) that any person who acts in the case of an accident is to assume.
Let us see each of the roles that make up this method in more detail:
1º. PROTECT: This means preventing the accident from becoming more serious for those already affected, as well as avoiding the possibility of the harm spreading to others.
2º. INFORM: This means establishing the pertinent Contacts: calling the company doctor, ambulance, police, fire brigade, etc., depending on the type of accident that has taken place. The speed at which this information is transmitted will significantly condition the outcome of the accident.
To facilitate this step, it is essential for the telephone numbers listed at the switchboard or on site to be up-to-date and visible to all workers in the company. Said list must possess the information specified below:
The telephone numbers of the:
Likewise, when the warning message is given and the casualty department, medical service, etc., number is called, care must be taken with respect to the quality of the message.
In this respect, the following aspects have to be transmitted when reporting an accident:
It is also fundamental:
3º. AID: This means to give first aid to those affected by the accident while waiting for qualified medical care to get to the scene. It should be highlighted that only those persons trained to do so should give first aid.
Whenever first aid has to be given to an injured person, the following details must be taken into account: