Prior Questions
3. Action in the case of an accident
If, despite all precautions, an accident occurs, action is to be taken in the following order:
- 1. Try to keep calm.
- 2. Secure the surroundings so as to avoid new accidents.
- 3. Inform the Works Foreman (Supervisor, Team Leader).
Otherwise, request instructions from the ISASTUR Group’s Personnel Section (tel: 985 980 104), via the emergency telephone numbers displayed on site huts and offices, the site emergency telephone number or the mutual insurance society (whose telephone number figures on the Firm licence). - 4. Aid the injured person following the rules of First Aid, transfer him or have him transferred to one of the mutual insurance society’s Healthcare Centres (making sure to take the Medical Assistance Form) or, depending on the perceived seriousness of any injury, to the nearest Health Centre.
The Works Foreman should act as follows:
- 1. Ensure that the injured person receives medical assistance as quickly as possible.
- 2. Inform the Works Supervisor.
- 3. Fill out the In-house Accident Report and send it urgently to the ISASTUR Group offices.
If going to the Mutual Insurance Society for assistance, the worker should:
- Take the corresponding medical assistance form signed by his Foreman to the mutual insurance society, which will guarantee he is given the free medical care to which he has a right.
- Forward the medical certificate justifying sick leave (or not) to his foreman or to the Personnel Department within 24 hours of receiving it.
The following tables summarise the roles and responsibilities of each member of the Firm in the case of an accident or incident (an accident without personal injuries) occurring.
Procedure for acting on site (Table 1)
| AFTER THE ACCIDENT HAS OCCURED | INJURED PERSON | WORKS FOREMAN | WORKS SUPERVISOR | PERSONNEL DEPT | WITNESSES TO THE ACCIDENT | PREVENTION WITNESSES | HEADS OF BU, DIVISION AND | RISK PREVENTION REPRESENTATIVES |
|---|---|---|---|---|---|---|---|---|
| Provide assistance to the injured person |  |
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| Provide the injured person with the Mutual Insurance Society medical assistance form | |
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| Inform the Works Manager of the accident/incident by phone | |
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| Fill out and send the in-house accident/incident report to the Works Supervisor | |
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| Send the injured person’s medical certificate for sick leave (or not) to the Personnel Department | |
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| Officially inform the mutual insurance society of the accident | |
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| Inform the client / BU Head / Head of Division / Head of the Prevention Dept. of the accident | |
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| Inform the prevention representatives of the accident / incident | |
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| Investigate the accident / incidente | |
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| Collaborate in the investigation of the accident / incident | |
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| Draw up the accident / incident investigation report | |
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| Audit the proper investigation of accidents / incidents | |
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| Register and file the accident / incident | |
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| Supervise the implanting of corrective measures | |
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| Draw up accident rate statistics | |
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| Serious, very serious or mortal accidents, or accidents with more than 4 casualties: inform the Labour Authorities within 24 h | |
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| Serious, very serious or mortal accidents, or with more than 4 casualties: collaborate in the investigation of the accident | |
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