Signs
2. Forms of Signs
2.4. Verbal communication
2.4.1. Intrinsic features:
- Verbal communication is established between a speaker or emitter and one or more hearers in a language made up of short texts, phrases, groups of words or words on their own, possibly codified.
- Verbal messages are to be as short, simple and clear as possible; the verbal aptitude of the speaker and the auditory faculties of the hearer or hearers should suffice to guarantee safe verbal communication.
- Verbal communication is to be direct (using a human voice) or indirect (human or synthetic voice conveyed by the appropriate means).
2.4.2. Particular rules of use:
- Those affected should know the language that is used well so as to be able to correctly pronounce and understand the verbal message and adopt the appropriate conduct in the sphere of health and safety on the basis of this message.
- If verbal communication is used instead of, or as a complement to, gestures, the following types of words will have to be used, for example:
- Start: to indicate taking command.
- Stop: to interrupt or end a movement.
- End: to end operations.
- Up: to raise a load.
- Down: to lower a load.
- Forward, back, to the right, to the left: to indicate the direction of a movement (the direction of movement must, if appropriate, be coordinated with the corresponding gestures).
- Danger: to perform an emergency stop or shut-down.
- Quick: to speed up a movement for the safety reasons.
